If you do not see the policies applied to the user, verify if the policy is applied to the correct user group. HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Citrix\(session#)\PrintingPolicies You can check this by browsing to the following policy registry hive: XenApp 6.5 Recommended Hotfixes - GeneralĮnsure that you apply the auto-creation policy to the appropriate group of users. XenApp 6.0 Recommended Hotfixes - General XenApp 5.0 2008(64) - Hotfix Rollup Pack 1 for Citrix XenApp 5.0 for Microsoft Windows Server 2008 64-bit Edition XenApp 5.0 2008 - Hotfix Rollup Pack 1 for Citrix XenApp 5.0 for Microsoft Windows Server 2008 32-bit Edition To troubleshoot the issue, complete the following steps:Įnsure that you have all the available hotfixes for your environment:ĬTX129229 – Recommended Hotfixes for XenApp 6.0 and later on Windows Server 2008 R2 ![]() Non-native print drivers are the main cause for the failure of auto-creation causing a slew of other issues that must be considered after identifying the drivers to remove from the server.
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